What to do if cold water flows from a hot water tap. What to do if cold water flows from a hot faucet
For various reasons, obviously.
Of course, it can be turned off centrally.
But it happens that the neighbors have it and you have it, but not everywhere.
There is in the bathroom, but in the kitchen - barely.
Or it also happens that you open a tap, and only, for example, hot water comes out of there, although you have opened both valves.
In our homes, the pressure of hot and cold water is different, and the water that is under b about with too much pressure, it “clogs”, does not allow its neighbor to flow and mix normally.
What could be the reason for this?
Let's start from the end. Literally.
From the place where water falls into the sink - from the end of a metal tube called a spout.
Almost everyone now has a frequent metal aerator mesh on the spout. Unscrew it and look at its insides. Got trash? So he does not allow water to flow normally and mix. Rinse the mesh and reinstall.
Everything is fine?
If not, then we move on.
The next from the end will be the mixer. On the mixer, crane-boxes with rubber gaskets can fool their heads. Old gaskets can break off the axle and stick to the hole they are supposed to cover. The faucet is completely unscrewed, but it is still half-closed.
The easiest way, even for an amateur, is to swap them. (Turn off the water to the mixer before this!)
If the water supply remains unchanged, then the problem is not in the crane boxes.
If the water pressure has changed the opposite of what it was - change them to new ones. Both crane boxes at once. On ceramic.
Just take with you to the store one old faucet box and a flywheel, that is, a "lamb" or "cross", by rotating which you open the water. See that the new purchase matches the thread and seat for the flywheel with the old crane box.
What to do if you have a so-called. "ceramic" or "ball" mixer, controlled by one handle?
The most common causes of low water pressure in such mixers are:
- the same mesh-aerator. (clear)
- twisting (into a tourniquet) and / or a “doubling” or 90 degree fracture of the flexible hose (replace)
and, finally, clogging of the water supply channel inside the mixer itself. About this next post will be a task.
If all of the above reasons are checked and discarded, and the water still goes worse in the kitchen than in the bathroom, then the point is in the faucet (valve) that can shut off the pipeline to the mixer.
Actually, it makes sense to look at a tap or a valve even before you unscrew the aerator mesh. :)
A faucet differs from a valve in that it turns off the water by 90 degrees, and usually looks like this.
It may not be fully open for you. Its open position is the handle along the pipe, and the closed position is completely across. There should be no intermediate positions, ideally. It's not meant for that.
The valve is, in fact, a screw that closes the water supply hole with a cap. Its closed position is turned all the way clockwise. Open is the opposite. Old valves, as well as "rubber" crane-boxes, have a sticking. When it is as if open, but the water does not go.
Replacing valves, in most cases, is possible only when the riser is turned off.
Call the experts.
At the same time, you can put coarse filters (at least) or better for them and fine filters on hot and cold water pipes. They protect mixers from wear and clogging. Worn-out faucets - flow even when closed. Clogged - set. :)
If you have filters, clean them too. A clogged filter significantly reduces water pressure.
I specifically mention cleaning the filters last, as most apartments (even newer ones) simply don't have them.
The task itself will be tomorrow.
According to the current Russian legislation, all citizens of the country have the right to create comfortable living conditions and timely delivery of utilities. It is without light, gas, heat and water that people feel insecure and uncomfortable. For example, today a common phenomenon in the Russian Federation is the situation when residents apartment building hot water flowing from the faucet instead of cold water. It would seem that there is nothing wrong with this, but in fact the consequences of such a communicative failure can be very deplorable.
What to do if only boiling water comes out of the tap, and most importantly, not all Russians know why this is happening. In order to independently understand the represented legal industry, it is necessary to have a good knowledge of the current regulations, laws and fundamentals of the country's Housing Code. A more convenient solution in this situation would be to seek the help of an experienced legal expert in a timely manner. The specialist has theoretical knowledge and practical experience work in the industry, so he can easily answer applicants' questions and give them effective recommendations on how to fix the situation when the wrong water flows from the faucet.
To enlist competent legal support, today there is no need to spend money on commercial lawyers. On our official portal, professionals work around the clock, who responsibly approach solving the problems of applicants. Consultants will study the circumstances of the case of citizens online or by phone, assess the risks and prospects, and, based on the information received, develop an individual algorithm of actions. Tips and tricks from a legal pro will help ensure that both hot and cold water flows from the faucet. cold water.
The Sanitary and Epidemiological Station in Russia has established specific standards and norms for the temperature of the water in the tap. Cold water should not be higher than 40 degrees Celsius, while hot pressure cannot fall below 65-75 degrees. It would seem, well, instead of ordinary water at room temperature, it is hot, what's wrong with that? In fact, citizens should have both cold and warm water. Boiling water kills microorganisms harmful to humans, but without diluting it with chilled liquid, it will be impossible to wash dishes, do laundry or bathe in the shower.
In addition, warm water is more expensive than cold water, which leads to an increase in the amount of utility bills. Faced with a problem when only boiling water flows in your tap at home, you need to solve it as quickly as possible, otherwise you will later have to part with a large sum of money. You can avoid unforeseen expenses if you immediately find out the reason why the temperature balance failed in the water supply system. It will be impossible to do it on your own. The best solution in such a situation would be to call a professional.
By calling a plumber through the technical support manager, you can hope that the plumber will find out why the problems occurred and fix them. The most common cause of failure is:
- accident on the central pipeline;
- technical malfunctions, such as wear on gaskets, faucets and other plumbing equipment;
- lack of cold water pressure.
If the cause is clarified, the specialist knows what to do. It will eliminate the source of the problem, but there are situations when the help of an expert on the spot does not bring results or the master is unable to fix the failure. In this case, you need to ask the plumber to draw up a special act. To formalize and fix the breakdown, as well as its consequences, you can invite a separate paid master. However, it should be borne in mind that an expert company providing such services must have an officially issued license to carry out labor activities in this industry.
Managers are elected at a public meeting by a tenant of an apartment building. The management company and each apartment owner will have to conclude an agreement that clearly regulates the procedure for mutual cooperation, the rights and obligations of each party. The powers of the management company include:
- organization of current and major repairs;
- control over the supply of public services;
- cleaning of entrances and adjacent territory;
- garbage removal;
- organizational activities in the field of housing and communal services, etc.
Each contract is a document with individual characteristics, therefore, depending on the situation, additions and separate conditions may be made to it. In case of poor performance of their duties, the owner can re-elect the Criminal Code.
If you find that only boiling water flows from your tap, you should complain to the managers. At the same time, it is better to avoid verbal appeals, because they are ineffective and only take up your time. For consideration of a written complaint from tenants whose houses have only hot water, and cold water is completely absent, 7 to 14 days are allotted. If the answer, why the failure occurred, and when everything will work out, has not come, it is necessary to take drastic measures. The next structures where you can turn with your problem will be the City Housing Inspectorate, Rospotrebnadzor, law enforcement agencies, SES, the prosecutor's office and even the court. At the same time, you can complain to several instances at the same time, this will only speed up the resolution of your issue, and help bring the perpetrators to justice.
Procedure for filing a complaint
In order for the authorized bodies to consider your complaint and take corrective action, you need to competently and reasonably draw up a document. There is no single sample or claim form, you just need to follow general rules and the principles for drawing up such a document, focusing on the norms of legislation and the Civil Code. The required requisites for a statement that you only have hot water coming from the tap are:
- the name of the authority where the application is submitted;
- information about applicants and their contact details;
- a description of the circumstances of the case;
- references to the agreement with the management company, its terms, rights and obligations of the management company;
- periods during which boiling water flows from your tap, and managers do not know what to do;
- troubleshooting requirements;
- personal signature and date of issue of the document.
It is important not to allow errors, corrections, inaccuracies or incorrect expressions in the text of the reference. All this will be the reason that you will be denied acceptance, consideration and satisfaction of the stated requirements. The best thing to do in such a situation is to avoid negative legal consequences, download a sample complaint on the Internet in advance, and draw up your own version by analogy. It is also a thoughtful step to consult with an experienced legal expert online.
Quite often there are situations when boiling water comes from the taps of the residents of the whole house, and not in a separate apartment, or such a problem is systematic. In this case effective tool the impact on public utilities who do not want to make repairs will be the preparation of a collective complaint. Appeals from several residents at once are drawn up according to a general principle, however, they are considered as a matter of priority.
Recovery of damages and recalculation of tariffs for water
When boiling water comes out of your tap due to a breakdown that utilities are in no hurry to fix, and at the end of the month a citizen receives a bill for housing and communal services, many panic. Often, the amount payable significantly exceeds the usual amount payable, and all due to the fact that the water was calculated for you at the tariffs for hot water supply. In such a situation, you should not panic, but you need to defend justice and your rights. According to the law in the apartment during the month can not exceed 8 hours. If there was no hot water supply in the dwelling for more than 4 hours during one shutdown, the price of the service is reduced by 0.15% for each hour. If the temperature indicator is below 40 degrees, then payment should be made according to tariffs for cold water supply.
Also common in modern society is the situation when, on the contrary, almost cold water flows in the tap, and you pay for it as hot at inflated rates. In both cases, there is only one way out - when you see a water bill, you need to contact the management company with requirements for recalculating tariffs. The application must be submitted in writing. However, no one will take your word for it, so when applying, you need to get an expert opinion that the temperature readings in the tap differ from the established norms.
For this, private experts can be invited or a commission of their housing department can be created. Specialists with the help of special devices, observing the procedure and rules of the measurement procedure, will take measurements and enter this into a special act. The document will become the basis for recalculations. However, managers do not always meet citizens halfway, considering their demands unlawful. In such a situation, you need to ask for help from a professional. Lawyers will explain how to act in order not to overpay for services that you did not receive, as well as to hold accountable the management company that performs its obligations poorly.
Residents also have the right to demand compensation from managers or a utility provider for material or moral damage caused by illegal actions. To do this, you need to make a reasonable legal claim. An expert in the field of law will tell you what points to pay attention to so that the document is considered as soon as possible. By decision of the judicial authority, citizens can receive monetary compensation for the inconvenience caused by force.
Such a household appliance as a water heater is very popular. Convenient and undemanding in maintenance, it has found its application both in private houses and in apartments. However, not everything is as smooth as it might seem, and sometimes the owners are faced with incorrect operation of the equipment. The reasons for the fact that, for example, hot water does not come out of the boiler when the tap is opened, may be different. In the event of a problem, do not panic and change the device to a new one, in most cases, breakdowns can be repaired.
The inlet part of the water heater passes through itself large volumes of water. To protect the internal parts of the device from foreign elements and water debris, the design provides for the installation coarse filter. Due to the nature of its operation, the filter is subject to periodic contamination. Rusty pipes, dirty water form dense formations on the mesh gasket that interfere with the flow of fluid.
The malfunction is eliminated after thorough cleaning under running water. For this you need:
- unscrew the cap of the flask using a special key;
- remove the mesh gasket and eliminate contamination;
If the blockage is too dense, you can use dishwashing detergents. Do not leave the mesh soaked in a solution with a product, just apply it to a sponge and wipe the part. After that, you need to install the filter in place, repeating all the steps in reverse order.
To prevent clogging in the future, experts recommend purchasing an additional filter.
Coarse filter
Scale and deposits
Commonly used in water heaters open type heating element. One of its features is the need for regular cleaning. It must be carried out at least once a year, otherwise salt formations can block the hole intended for the flow of fluid from the pipeline. In addition, excessive scale formation can generally disable the heating element. In order for the flow of hot water from the water heater to go well, do the following:
- dismantle the protective cover;
- carefully disconnect the wiring connected to the heating element;
- pull out the heating element and carefully descale it by placing it in a solution of citric acid;
- thoroughly wash the inner walls of the storage tank;
- check the integrity of the magnesium anode, if necessary, replace it with a new one.
Faucet contamination
Liquid will flow in a trickle if mixer spout congestion has occurred. The pressure will be equally bad for both cold and hot water. To fix the problem, you need to carry out a number of procedures.
- Close the riser to turn off the water.
- Remove the mixer carefully.
- Unscrew the spout from the common body.
- Remove the mesh and rinse it under running water. In case of formation of salt deposits or dense dirt, let it soak in a special cleaning solution.
- Rinse the mixer spout thoroughly and clean the insides of dirt with a brush.
- Reassemble the faucet in reverse order and reinstall it. Don't forget to open the riser.
This procedure may take some time, as an alternative, you can simply replace the clogged mixer with a new one. Experts recommend replacing worn parts every few years to avoid serious breakdowns in the future.
A filter system installed on the pipes connecting the system to the water heater will help to avoid further contamination.
Other reasons
Below we describe less common malfunctions in which no water comes out of the water heater. desired temperature.
As you can see, most problems can be successfully repaired at home. However, it is better to call a specialist who can provide professional assistance.
Water / Cold and hot water meters
The situation is familiar to almost everyone: in the morning, a barely warm liquid runs from the hot water tap, which has to be washed. It is possible, if there is time, to open the tap and drain the cool “hot” water in 15-20 minutes until it reaches the desired temperature.
However, if there is a hot water meter in the apartment, cubic meters of lukewarm water poured into the sewer will cost the owner of the living space at the full cost of heated water, which is 4-6 times more expensive than cold water.
It often happens that “hot” water does not differ too much from “cold” in temperature. And instead of mixing hot and cold, you only leave the hot faucet open. Slightly warm water flows from the mixer. And it costs like hot water.
What to do in such a situation? Reconcile and overpay? And if you fight, how exactly? Let's figure it out together.
Cold water from a hot tap: legislation
To begin with, let's find out what the current legislation says about the requirements for the temperature of hot water supplied to an apartment building.
The requirements for the quality of hot water supply are spelled out in two documents:
- “Rules for the provision of public services to owners and users of premises in apartment buildings and residential buildings”, approved by Decree of the Government of the Russian Federation of May 6, 2011 N 354 Or rather, in its Appendix No. 1, which is called “Requirements for the quality of public services”
- Sanitary and epidemiological rules and norms SanPiN 2.1.4.2496-09 "Hygienic requirements for ensuring the safety of hot water supply systems", approved by the Decree of the Chief State Sanitary Doctor of the Russian Federation of April 7, 2009 N 20 "On approval of SanPiN 2.1.4.2496-09"
The following emerge from these documents:
- The temperature of hot water in the places of water intake, regardless of the one used in apartment building heating system should be not lower than 60°C and not higher than 75°C
- Before determining the hot water temperature, the water is drained for no more than 3 minutes.
Tolerance for hot water temperature:
- at night (from 0.00 to 5.00 hours) - no more than 5 ° C;
- in the daytime (from 5.00 to 00.00 hours) - no more than 3 ° C
From the requirements for the quality of hot water supply, the terms of payment for this utility resource also follow if the water is not at the right temperature.
Firstly, the hours during which the supply of hot water with a temperature of less than 40 ° C is recorded are summed up. And during this period of time, payment for the consumed water is made at the rate of cold water supply.
Secondly, if the temperature is below the 60°C established by law, but above 40°C, then the fee for hot water decreases.
The mechanism is as follows: for every 3°C deviation from the permissible deviations in the temperature of hot water, the amount of water payment in the month in which the indicated deviation occurred is reduced by 0.1% for each hour when such a decrease was recorded.
Why does (physically) hot water turn out to be slightly warm?
Having dealt with the legal requirements for the permissible temperature of hot water, we will consider the reasons why these requirements may not be observed in your home.
First of all, these may be problems directly in your home. For example, the design flaws in the hot water supply system (there is no hot water circulation, and in order for the residents of the upper floors to get hot water in the morning, the water that was in the risers all night and had time to cool down must be drained).
Or incorrect adjustments of the hot water system. Simply put, for some reason, the managing organization of the house does not sufficiently heat the water that goes to the apartments.
Alternatively, the circulation of hot water may deteriorate due to a clogged pipe on the floor below (for example, a "goose" was inserted to hide the hot water pipe in the bathroom wall and thus make room for the bathroom).
Or - due to improper installation of an electric boiler (bidet, mixers, etc.) in one of the apartments along your riser.
In all these cases, to solve the problem with one or another cost, but it is possible with the help of pressure on the managing organization of your house.
More serious in its consequences is the option when hot water does not have the right temperature for external reasons that are not related to your home. For example, when your house is the end of the hot water supply line. Those. first, several high-rise buildings take hot water before you. And then the conduit goes to your house. And if this line is not looped, then it turns out that in your dead-end branch, hot water cools down by morning (and it happens that it does not warm up to the desired temperature at all).
And in this case, the organization responsible for managing your home, with all its desire, will not be able to ensure the elimination of problems with hot water. Work on the relocation of hot water lines (a) is too expensive, (b) are carried out on the territory where your management company cannot dispose of.
Exactly the same can be said if hot water is not supplied to the house due to an accident (destruction of the water supply) outside the house networks. The governing body cannot correct the violations. This is the business of the heat supply organization and the municipal authorities. “Pushing” them, as practice shows, is much more difficult.
What if the hot water is lukewarm?
So, what to do if you have slightly warm water flowing from a hot tap? First of all, you need to report this to your managing organization, call its representative to the apartment so that he can measure the water and draw up an appropriate act in your presence.
If the measurements showed the temperature is below the established standard, then starting from the day the act is drawn up, the requirements of the law to reduce water charges (which we talked about in the chapter on legislation) come into force. If, for example, it is established that your water temperature is below 40 ° C, then you will pay for the cubic meters that the hot water meter counted for you at the rate for cold water. This will continue until the day the next act is drawn up - on the elimination of violations of the requirements for the temperature of hot water.
What to do if you called the control room by phone and didn’t even write a statement, but there is no reaction, you ask? Or was the act drawn up, but the water remained cold?
In this case, you need to contact the housing inspection of your region (settlement). Inspections usually respond to such appeals and they have effective leverage on managing organizations apartment buildings. To begin with, an order may be issued, then a decision on a fine, transfer of the case to court, revocation of a license, etc.
Except housing inspection it is also possible to appeal to the prosecutor's office and directly to the court with a statement of claim. Courts consider such cases and make decisions in favor of citizens. In addition to the obligation to provide the apartment with hot water of the required temperature, public utilities are also forced to pay compensation for moral and material damage.
If you want to delve into the details of the process, you can see, for example, this decision of the Kirovsky District Court of the city of Perm in the case of cold water from a hot tap.
But here, of course, one must understand that when it comes to the level of litigation in court, there will be no quick solution to the problem. And the result is not guaranteed. Even if the court decides in your favor.
As mentioned above, the solution to the problem of hot water may often depend not on the managing organization, but on the owner of heating networks and hot water supply networks. Reconstruction of infrastructure may also require participation and funding from the municipal authorities. In general, the process will be long, nervous, and most importantly - all this time you will be without hot water.
Water heater as a way to solve the problem of cold hot water
So it turns out that perhaps the most effective way"fight" will be the transition to autonomous hot water supply. In other words, put electric water heater(boiler). Let's consider this question from a practical point of view.
The heater can be flow and accumulative. It is better, as experience shows, to put accumulative. This is a container with a volume of up to 200 liters with a heating element (which provides water heating) inside and a layer of heat-insulating material (which does not allow the water to cool down) outside.
The unit looks quite aesthetically pleasing. It consumes electricity, thanks to the thermal insulation layer, which does not allow the water to cool down, not much.
As calculations show, with not too active consumption of hot water, heating water in the boiler is comparable in price to centralized hot water supply. But, of course, it will no longer be possible to pour hot water from the heart - the capacity of the water heater is limited, and if you have drained all the water (for example, the children took turns splashing in the bathroom), you have to wait until it heats up again.
An important reminder - if you do not have a hot water meter in your apartment, then when installing the boiler, officially put a plug (seal the tap) at the entrance from the hot riser. Otherwise, you will still be charged for hot water, based on current regulations.
If you have a hot water meter, then when installing a water heater, you do not need to drown out the hot water riser. Just close the inlet valve. And also check that hot water from your boiler is not mixed into the house water supply system.
Hot water meter with temperature sensor
Finally, it is worth mentioning another way to save money on the family budget - a hot water meter with a temperature sensor.
This device takes into account separately the consumption of really hot water (which has a temperature that meets the standard) and actually cold water (the one that comes from the hot water riser, but in reality is a little warm).
The principle of operation of such devices is based on the distinction between the volumes of water consumed: the volumes of hot water and the water that comes from the hot tap, but its temperature is below normal, are taken into account separately. Cubic meters, which the meter counted in the second case, you add to the volume of cold water consumption and pay at the appropriate rate.
An example is the Sayany T-RMD hot water meter, this is the most common device of this kind. Although there are others that are similar.
At first glance, everything looks nice - without contacting the public utilities, you pay only for that “hot water” that meets the standards. However, as is usually the case, there are a few "buts".
Firstly, the recalculation of payment for hot water that does not meet the requirements of the law must be carried out in accordance with the requirements of this very legislation. That is, according to the procedure, with the calls of the representative, "acts", etc. The legislation does not mention automatic recalculation of readings based on the readings of the “thermal sensor”. This is the position of public utilities and there are several decisions of the courts that supported it.
Secondly, it is worth remembering that it is not enough to install the meter, it must also be sealed and “put into operation”. Without public utilities (employees of the managing organization), this will not work. Whether they will accept the counter or not is an open question. Some are loyal, some are not.
Thirdly, taking into account the consumption of water from a hot riser as cold, you thus shift the payment of this volume to general house needs. That is, for all the inhabitants of the house.
Fourth, and this is the main thing! - a meter with a temperature sensor does not provide you with hot water. And this brings us back to the problem of installing a water heater.
The problem of cold water from a hot tap. Summary
So, a short summary. With cold water from the hot faucet you can fight. And if we are talking about problems within the house system, then it is quite possible to win. Especially if the problem is related to the system settings or its not very complex reconstruction.
If the quality of hot water supply is low due to problems outside the house system, then you may not be able to solve the issue. In this case, you will have to install a water heater, there seems to be no other way out.
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